The pair spoke at the AGS GameON Customer Summit and shared their vision during a panel dedicated to the future of cashless payments. “I think the digital wallet and digital platform is the way many businesses are going and we want to make sure we are a part of that moving forward,” Saunders added.Ĭashless gaming would lead to players spending more at the casino, industry experts Darren Simmons and Omer Sattar believe. Saunders, who spoke to the reporting media, also outlined that once people get to know cashless gaming, they will become more comfortable with it.

According to estimations, it will take several months for Penn National to go through the testing process and video lottery machines will also need modification.Īccording to the vice president and general manager of Hollywood Casino at Charles Town Scott Saunders, the casino would be able to go cashless later this year. The commissioners united around the idea that the project should move forward but they would need to see it in action first before giving their final approval. Unlike Greear, Doug Bicksler spoke in favor of the proposal, stating that going cashless could not be “more cumbersome than cash,” while Lottery Commission member Roy Shrewsbury needed to “see it in action” to get a “better feeling.” Need to See It in Action “It’s just a matter of making sure the players do not have something that interrupts and or makes their enjoyment of the game more cumbersome or something that doesn’t work well,” stated Greear. The commission members discussed the proposal by the casino at their last month’s meeting and while some spoke in favor of the proposal, others like the commission’s chair Ken Greear were not quite convinced and wanted to make sure it was the right move before issuing the final approval. The Hollywood Casino is aiming to go cashless as part of a broad strategy across casinos operated by Penn National Gaming under which the operator’s land-based gaming properties in Pennsylvania, Ohio and Michigan already introduced cashless gaming. Hollywood Casino in Charles Town, West Virginia, was allowed by the state regulator to move forward with plans to go cashless, reported news outlet MetroNews.

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